Online Bookings & General Terms & Conditions:

 

Deposit:

To secure your appointment, we require a 50% deposit at the time of booking. This deposit is non-refundable for cancellations made less than 24 hours before your appointment.​

​

Cancellations: 

We require at least 24 hours' notice for cancellations. Cancellations within the notice period may be subject to a 50% cancellation fee.  Rescheduling is free if done before the 24-hour notice period. 

 

No-Show: 

If a client does not show up for their appointment and fails to notify us in advance, they will be charged the deposit amount. Repeat no-shows may be required to prepay future appointments or may lose booking privileges. 

 

Late Arrivals:

We offer a short grace period. After this, your appointment may be shortened or canceled. A No-Show is assumed after 15 minutes.​

 

We understand that life happens. If you experience an emergency or sudden illness, please contact us as soon as possible. Exceptions to our cancellation policy may be made at the discretion of the manager. 

​

Communication:

Clients will receive appointments confirmations and reminders via email and/or SMS.

 

By booking, you agree to these policies.​​

​